Curse

Jetdoc · May 13, 2008, 02:43 AM // 02:43

Don't mess with Jet.

I was in the middle of Alliance Battles, and got kicked out. I got the old "lost internet connection" error message.

So, I close out of the program, and try to log in. And my password had been changed.

I went to support, and couldn't find where to change the password.

Then I logged back in and saw the magic "reset password" button.

Changed it (about 5 minutes had elapsed), and logged back in with my new password. The character I had been using had "magically" used all 47 Zaishen Keys in my storage. But the hacker hadn't gotten the chance to sell the items.

So, I have an inventory full of 47 items, and nothing missing. Looks like I caught that mutha just in time.

Justice for all the hacked!

UPDATE on May 13th:

Here's the response I got from Support when I filed my ticket (at Regina's request).

Quote:

Thank you for contacting us regarding this matter. Dealing with a hacked account is terribly frustrating, and can leave a victim with a feeling of sincere vulnerability and loss. We have constructed this document to help players get through this situation, as well as to empower you to take action on the individual(s) responsible.

Please understand that NCsoft only considers a "hacked" account to be the unauthorized access of an account resulting from the criminal act of distributing and propagating a keylogger, Trojan, or other computer virus. We do not recognize a "hacked" account to be the theft of items resulting from any sort of account sharing, trading, or selling. Please remember that the integrity, security and interactions of characters on an account are the sole responsibility of the account owner, and not NCsoft's. Additionally, we do not return any items that are missing as a result of hacked/stolen accounts or having been accessed by another person. Owners are responsible for maintaining the confidentiality of their password and security of their account at all times.

The act of writing and distributing malicious code is a criminal act, one that the police will often investigate. A victim will need to contact their local authorities in order to report this activity. Because the actual crime was committed on the user's system, and not a system owned by NCsoft, we cannot file such the report on behalf of the user.

During the investigation, police will likely need to contact us with a subpoena request to identify and track down the perpetrators.

Once we receive this information, we will then proceed to review the account history and pursue the individuals responsible. If there are any additional questions or concerns, or if there is anything else that we may be able to assist with, please let us know and we will help as soon as possible.

It sounds like they won't do an "offical" investigation unless I file a police report and the police issue a subpoena.

Interesting official response, to say the least.

Neo Nugget · May 13, 2008, 02:48 AM // 02:48

That's interesting,and a little nerve wrecking.... sucks ya got hacked. But did you get anything good out of the chest he opened?:P

Haskell · May 13, 2008, 02:48 AM // 02:48

*Hey look at me i'm stupid enough to get tricked and am proud of it.*

/doh

Jetdoc · May 13, 2008, 02:49 AM // 02:49

He actually had decent luck...

Other than the standard 25 firewaters/brulees and 5 normal tomes, he also got around 20 golds.

Not a bad ratio.

Bront · May 13, 2008, 02:50 AM // 02:50

Odd that they would use your keys and not simply pass them to a new character instead.

HuntMaster Avatar · May 13, 2008, 02:50 AM // 02:50

awesome! Hopefully anet will handle his/her ass. Perm ban + chopping block for all hackers!

Sorry it almost happened to you, But good job!

So you didnt lose anything? I hope you didnt! Thats freakin awesome that you foiled his plans.

lets just hope anet handles this. its getting stupid. actually is beyond stupid, no one should have to constantly worry about being hacked.

Jetdoc · May 13, 2008, 02:51 AM // 02:51

Quote:

Originally Posted by Haskell

*Hey look at me i'm stupid enough to get tricked and am proud of it.*

/doh

How exactly did I get "tricked"?

I didn't sell my account (or buy any accounts from anyone), I've never bought gold, I've really never done anything out of the ordinary. No bots, no text mod, nothing...I'm a purist.

Haskell · May 13, 2008, 02:52 AM // 02:52

Quote:

Originally Posted by Jetdoc

How exactly did I get "tricked"?

I didn't sell my account (or buy any accounts from anyone), I've never bought gold, I've really never done anything out of the ordinary. No bots, no text mod, nothing...I'm a purist.

Then you would not get "hacked" how people like you call it. I mean, there are many, many ways...

HuntMaster Avatar · May 13, 2008, 02:52 AM // 02:52

Quote:

Originally Posted by Haskell

*Hey look at me i'm stupid enough to get tricked and am proud of it.*

/doh

Wow that was uncalled for. Maybe hes the hacker and hes pissed off! LOL!

poasiods · May 13, 2008, 02:55 AM // 02:55

The title is deceptive. You didn't actually 'catch' a hacker.

Inde · May 13, 2008, 02:56 AM // 02:56

Haskell,

If you have been following the last 2 weeks, there are a number of accounts that have been "hacked" into and items stolen. This is a widespread problem. Anet stated that last time it was someone from Germany using 2 different computers to do it. It looks like he's back. I'm not sure anyone's account is protected at this time.

Jetdoc · May 13, 2008, 02:58 AM // 02:58

Quote:

Originally Posted by Haskell

Then you would not get "hacked" how people like you call it. I mean, there are many, many ways...

You see, I'm a picture perfect case for the security flaw that A-Net is encountering. I seriously haven't done anything remotely out of the ordinary...I'm actually a bit paranoid about such items.

If Regina or anyone else from A-Net happens upon this, I'd love to chat with you about what just happened.

Very odd, a bit nervewracking, but at least I know what to do if someone tries it again.

holababe · May 13, 2008, 02:59 AM // 02:59

I fail to see how you caught a hacker

Shai Lee · May 13, 2008, 02:59 AM // 02:59

We don't feel safe. I wonder if Anet will make any type of changes to their security to remedy that perception/feeling.

Jetdoc · May 13, 2008, 03:00 AM // 03:00

Quote:

Originally Posted by holababe

I fail to see how you caught a hacker

No, I didn't apprehend a hacker. That's virtually impossible to do.

But I did stop the hacker while he was in the middle of his theft. Not sure if I could find a better phrase for it other than "caught in the middle of the act"...

Haskell · May 13, 2008, 03:01 AM // 03:01

Inde,

if you can't handle your adverts and people use outdated versions of Browsers with old versions of 'Adobe Flash'; don't use plugins like 'No-Script'; work with admin-permissions under Windows (...) then that's their problem, as said before.

V E R A T T A · May 13, 2008, 03:01 AM // 03:01

looks like you got 47 x 5 points added to your zaishen title track, how nice of him to start that title for you.

Inde · May 13, 2008, 03:01 AM // 03:01

He "caught" a hack in action everyone. In other words, the hacker was in progress of selling his items but he was able to log in and stop it.

fenix · May 13, 2008, 03:02 AM // 03:02

Quote:

Originally Posted by Haskell

Inde,

if you can't handle your adverts and people use outdated versions of Browsers with old versions of 'Adobe Flash'; don't use plugins like 'No-Script'; work with admin-permissions under Windows (...) then that's their problem, as said before.

Read Inde's post, you're pretty wrong. It's not the normal 'hacking' (trojans, etc), it's ACTUAL hacking.

Mesmer in Need · May 13, 2008, 03:03 AM // 03:03

Lol as soon as i opened this thread, my Norton Antivirus scan started running. My computer is paranoid for itself lol. Grats for catching him before did any major damage.